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Lack of respect for customers.

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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Asuri Kinnes Adhocracy Incorporated Adhocracy 463	Posted - 2012.06.01 14:32:00 - [1] - Quote Cpt Lox wrote: And another petition went to one of GMs, and another week or two waiting, but thats not a problem. The problem lies in answer, as again i received exactly same answer for reinbursment petition, very standard one. But i could ask why do i need to wait a week or 2 for simple copy - paste, while it can be done in seconds ??? so let me put my answer, u all are rather familiar with situation: The GM's response was far politer than you deserve. The rate of review of petitions is dependent on the number of petitions received per day, added to the number of petitions that need special treatment divided amongst the staff available to handle the traffic. Cpt Lox wrote: "lolol that is ******* bullshit ! u put exactly same answer to every single reinbursment petition, which means u dont even read this and automatically put answer 'no' to every single petition u recived. A) I've gotten a ship back after a disconnect petition - so your conclusion is incorrect, they don't use the exact same answer every time. B) You have to wait two weeks because they're busy, and a lost ship petition isn't the same as a banning... Cpt Lox wrote: I am paying real money for this game so i want to be treated with a CUSTOMER RESPECT - not like : copy - paste, next! which means at least u should read that petition, and give answer related to the problem. When a copy/paste answer is the correct answer, that's what you're going to get. There was no disrespect of you, they just didn't treat you like some precious little snowflake. On top of that, your "real money" is no more important than the "real money" over everyone else who's waiting on a petition... Cpt Lox wrote: And i really dont give a **** about your server, if i say there is a bug (why i lost ship), and i ask on help channel and few other people says: there is a bug, that means THERE IS A BUG, so dont give me a bullshit: we didnt find a problem because u didnt even look for it!! (copy - paste, next! rule) Your whole tone and attitude scream out "I"M A SPECIAL SNOWFLAKE"!! Well, your not. Pretty much no answer would have satisfied you unless they agreed with you 100% and bowed down and kissed your little turd-cutter... Just because you and 10 (or a hundred, or a thousand people) say there is a bug, that does not mean that their actually IS a bug. So you got the answer you got, and with your "entitlement" issues, you came to the forums and sperged ... Well good for you... Cpt Lox wrote: Prove me wrong!!! Its not about the isks as the lost ship was worth like 15mil, its about RESPECT that person, at front of monitor, a person who pays for game (which means giving you your ******* salary) should get. " You've proven yourself wrong, your 15 bucks/month is no more important than anyone else's 15 bucks and you have not been disrespected. The only thing that has been offended here is your sense of entitlement. Which, tbqh, deserves it. Have a bad day. Wormholes: The NEW end game of Eve - Online: No Local. No Lag. No Blues (No Intell Channesl). No Blobs. NEW FEATURE: NO INCARNA!
Asuri Kinnes Adhocracy Incorporated Adhocracy 463	Posted - 2012.06.01 20:08:00 - [2] - Quote silens vesica wrote: Spineker wrote: You can't mock something that is better than you and indifferent to your childish trolling. Don't you understand I don't care if you stop breathing right now. The only reason I am saying this is so you understand that you don't matter. It is not hitting a nerve it is just reminding you that you are insignificant. You don't know a damn thing about support systems are economics. Sometimes things are simplistic. Even if in that simplicity it escapes lower intelligent people. It's like dynamiting fish in a barrel. On the other hand, you've demonstrated that you're utterly predictable, and thus, no challenge. Not only utterly predictable... But he does the same thing over and over, too! Wormholes: The NEW end game of Eve - Online: No Local. No Lag. No Blues (No Intell Channesl). No Blobs. NEW FEATURE: NO INCARNA!

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